Click here to print this page

Building success for Established Businesses and Knowing the Key Success Factors
By Bob Froese - The BrainStorm Group

"We bring new life to brands" is how we describe the success we've achieved building established brands like Canon and EAS. Brands that led their category but faced tremendous competitive challenges. Part of our success lies in bringing "challenger brand" thinking to even the most established brands. We've cut our teeth launching brands that have grown to become established businesses, brands like mike's hard lemonade and Kenneth Cole. Knowing what it takes to launch a brand goes a long way to understanding how valuable existing business and equity can be, and how hard your competitors will fight to take it away from you.

To succeed requires the kind of commitment and dedication that many established businesses are simply not willing to make. When they are, there are two things that we've found that make the difference:

  • the first is a willingness to fully explore their strengths and weaknesses, and to deal with them without prejudice.

  • the second is to clearly understand and articulate the goals that define success.

Looking at an established brand -- sometimes you remember all the reasons it was great, but you can't remember why it would be great if it were launched today. Established brands need to define what makes them great today and tomorrow if they want to drive continued growth.

Understanding where growth will come from is key.

It is remarkable how many businesses set growth or other goals without having clear knowledge about where this growth will be sourced from - new consumers vs increased usage from current consumers for example. We've found some of our larger clients, particularly in the packaged goods sectors, have developed very sophisticated mechanisms for tracking the growth and opportunities for growth of their brands. This kind of information is invaluable, and a significant competitive advantage.

Finally, the need for constant innovation has permeated nearly every consumer category.

Brand lifecycles are shorter - and the companies that can get it right more often are winning.